Sign InStart trial
  1. Home/
  2. FAQ

FAQ

On the Free/Trial Plan, you can set up a single project, invite as many as 5 users and keep up to 1GB of files for one week. Every feature of the platform is open to you while the trial lasts.
With the Enterprise Plan, you get a premium service that includes dedicated white-glove help with your deals, plus no limits on users, deals or document storage.
Yes, moving to a higher or lower plan is possible at any moment. When you upgrade, you pay a prorated amount for the rest of the current billing cycle.
No, your access is not cut off at once. We send you a reminder before the subscription ends and another one on the expiry date, giving you time to choose between renewing it and archiving your deal.
All major credit cards are accepted. Enterprise Plan customers can also request an invoice and pay it via bank transfer.
Yes, keeping data safe comes first for us. Your information is protected by strong safeguards such as encryption, anti-virus and malware scanning, and granular access controls.
We want our platform to be available to everyone. Reach out to our sales team to talk about possible discounts for non-profit organizations or educational institutions.
After cancellation, we keep your data for a limited time in case you want to reactivate your account. Once that time is over, all of your data is permanently deleted.
When you go beyond your storage limit, we will let you know, and you can either remove some data or move to a plan that offers more storage.
Yes, all users can get help from our support team during working hours. Enterprise Plan users receive dedicated white-glove support.

Have more questions?

Contact Us

Get Started with Boundeal

At Boundeal, customers come first, and our Virtual Data Room (VDR) is shaped around what they actually need